Keep Your Washing Machine Wonderfully Clean!

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Keep Your Washing Machine Wonderfully Clean!

BUY NOW

Washing Machine Cleaning Service

1 Brush + 3 Washes +
130°C Sterilisation

Keep Your Washing Machine Wonderfully Clean!

Professional Service Team

Powered by a professionally-trained and fully-equipped 2,000-strong CUCKOO HEALTHY HOME service team to provide the best service

Comprehensive S.O.P.

A meticulous 20-step S.O.P. that includes inspecting, dismantling, cleaning, sterilisation, and reassembling to cover 14 checkpoints

If Your Washing Machine Isn’t Clean,
How Clean Can Your Laundry Be?

Keeping your laundry clean can be a hassle. However, to make sure your laundry is clean, thorough cleaning of your washing machine is necessary.

20-step S.O.P.

01

The customer logs on to WonderKlean website or CUCKOO E-Brandstore to make a service appointment

02

Our service team will call the customer a day prior to confirm the appointment

03

The customer will receive an SMS notification upon our service personnel’s arrival

04

Our service personnel will greet the customer. Then, they will wash and sanitise their hands

05

Our service personnel will identify a suitable space to service and check the machine’s condition

06

Our service personnel will then explain and reconfirm the service

07

Service tools and cleaning agents will be laid out

08

The pulsator, top cover, drum, drum filter and detergent tray will be removed

09

A photo of the drum will be taken

10

Our service personnel will proceed to brush and wash the inner tub

11

Our service personnel will also snow wash the drum, pulsator, detergent tray and drum filter

12

And repeat once more by using a pressure washer

13

Another photo will be taken after the drum is cleaned

14

Then, the outside of the drum and other smaller components will be steam sterilised

15

Our service personnel will then reinstall the drum and the pulsator

16

The inner drum will be steam sterilised and the top cover will be shut for 3 minutes

17

Our service personnel will then check the machine’s condition and functionality

18

Once the machine has been fully checked, our service personnel will start cleaning and wiping the machine

19

Our service personnel will do one final round of checking before the customer signs to acknowledge the completion of service

20

The customer will receive an email of the before-and-after report

Washing Machine Cleaning Service Packages

Is Your Washing Machine
as Clean as You Think?

Your washing machine might look clean from the outside, but the inside could be festering with germs and bacteria that are dangerous to the health of you and your loved ones.

Your Washing Machine Needs
Thorough Cleaning

A thorough cleaning of your washing machine keeps your family healthy at all times. You should consider a cleaning service for your washing machine:

01

If it has been in use for more than 12 months

02

If it is often left closed and wet

03

If the drum has noticeable stains

04

If there is a peculiar or musty odour

05

If your laundry is unclean with dirty patches

06

If residue is present at the base

Is Your Washing Machine as Clean as You Think?

Your washing machine might look clean from the outside, but the inside could be festering with germs and bacteria that are dangerous to the health of you and your loved ones.

Your Washing Machine Needs Thorough Cleaning

A thorough cleaning of your washing machine keeps your family healthy at all times. You should consider a cleaning service for your washing machine:

01

If it has been in use for more than 12 months

02

If it is often left closed and wet

03

If the drum has noticeable stains

04

If there is a peculiar or musty odour

05

If your laundry is unclean with dirty patches

06

If residue is present at the base

The Formation of Stains
in Washing Machines

It takes time to form stains in your washing machine, but where do these stains come from, and what are they specifically?

Without Regular and
Thorough Cleaning,

Your Washing Machine
Turns into a Microbial Den

Dirty residue accumulates in your washing machine after multiple uses without thorough cleaning.

Once stubborn stains are formed, secondary pollution occurs as pollutants persist within the wash cycles, which promotes microbial growth.

Seeing Is Believing,The Terrifying Truth:

Bacteria, Escherichia coli and Candida albicans are among the health-threatening bacteria that cause respiratory infections, skin diseases, and even gynaecological diseases.

Bacteria

Escherichia coli

Candida albicans

Respiratory
Infections
Skin
Diseases
Gynaecological
Diseases

F.A.Q.

01. What is the difference between auto cleaning and manual cleaning?

Simply applying detergent and using the auto clean function may not be able to sufficiently clean the enclosed parts of your washing machine, such as the tub cover, inner tub, pulsator, outside drum and drum filter.

02. How do I know if I should have my washing machine manually cleaned?
  • When it has been in use for more than 12 months
  • When it has noticeable stains
  • When it has a peculiar or musty odour
  • When it fails to completely clean the laundry
  • When it leaves debris after every wash
  • If it is often left closed and wet
03. What does WonderKlean Washing Machine Cleaning Service include?
  • 1+3 Procedure: hand brushing, hand washing, snow washing, high-pressure washing
  • 130°C Sterilisation
  • A service checklist and an e-certificate
04. Which washing machine models does the service cover?

WonderKlean Washing Machine Cleaning Service covers all types of Top Load washing machines with proper, thorough, and meticulous cleaning.

06. What temperature is the steam sterilisation?

Our steam sterilisation ranges between 100oC-130oC to ensure all microbes are eliminated.

07. How frequently should I service my washing machine?

We highly recommend consumers service their washing machine once a year.

08. Does your cleaning agent cause skin irritation?

No. Our cleaning agent is non-irritating to the skin with a near-neutral pH level of 7.5 (±0.5), but please seek medical advice from a dermatologist if skin irritation occurs./p>

09. Will you clean the floor underneath the washing machine too?

No. Our cleaning service covers the washing machine drum and body only.

10. What is WonderKlean Care Plan?

WonderKlean Care Plan is a policy in which an insured receives reimbursement from WonderKlean. This policy is designed to protect an insured in respect of the legal liability to pay compensation for accidental bodily injury or accidental damage to the property of the other person caused by or through the negligence of the insured or his employees or by any defect in the premises owned or any defects in the ways, works of the insured.

11. What does the WonderKlean Care Plan cover?

The WonderKlean Care Plan covers any property damage that is caused during service sessions. However, it does not apply to the failure of the serviced product(s) (washing machine, kitchen appliances, mattress and air-conditioner) after the service session.

01. How should I prepare the space before the service team arrives?

Please ensure that there is sufficient space for us to dismantle the washing machine, and there is no fragile item in the surrounding area. Depending on your house layout, we will conduct the cleaning process in the washroom or at the car porch once we have dismantled the washing machine.

02. Will you clean up the place after cleaning the washing machine?

Yes. We will clean up the place once the cleaning process is complete.

03. Must I be there for the cleaning process?

Yes. You must supervise while we inspect your washing machine’s condition before the cleaning process. You are free to leave once inspection is complete.

04. Can you ensure that my washing machine will be thoroughly cleaned?

With our 1+3 Procedure that includes hand brushing, hand washing, snow washing, and high-pressure washing, we leave no stain or microbe behind.

05. Is warranty provided?

No. Our CUCKOO HEALTHY HOME service team will thoroughly inspect your washing machine before cleaning and after cleaning it. We will ensure your washing machine is in working order before leaving the premises.

06. What if an issue arises a few days later?

Customers are required to contact a technician if any issues arise after the cleaning service.